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Why is the direction the front of the house faces important.We want to capture the front exterior when the sun is shining on the front of the property. Below is the best time of day to photograph based on the direction the front faces: East – Morning West – Afternoon South – All day North – Does not get direct sunlight. Unfortunately, on sunny days the front will shadow itself. A dusk shoot or overcast day is ideal for north-facing properties.
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How and when do I pay?We accept cash, atm/credit card, Paypal, Venmo or check. Credit card can be accepted at the location or through an online invoice. If paying by check, a check can be given to the photographer at the shoot. The photographer will provide the correct amount for the photos. Photos will not be released without payment.
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How do I select my photos?Clients will receive a contact sheet via email. Contact sheets contain all unedited photos and are sent the morning of the next business day. After selection the client will receive edited full quality photos through an online link. You can also opt to have the photographer choose the best photos.
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What if the weather is bad?We can reschedule the shoot to the next available date at no charge. We always recommend rescheduling if the main selling point of the property or unit is the views. Photography: If you prefer to keep the appointment, we can photograph the interiors of the home; we will then reschedule the exteriors, at no charge, for when we are in the area. We will only charge $6 for any additional photos taken, which is the same price as if they were taken at the original photo shoot. If you need the exteriors taken on a certain date and time, there is a return shot fee of $50 + tax that includes 1 image. Video: If it is raining or overcast, we recommend rescheduling video appointments since the way it looks outside will be reflected in the video. Unfortunately, the sky cannot be replaced in the editing process the same way it can be in photos. If you prefer to keep the appointment, there will be a return fee of $95 to reshoot the exteriors. Aerial Photos or Video: In the case of any drone photography the appointment must be rescheduled due to the limitations of the equipment. There will be no extra charge.
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Do you charge a mileage fee?We cover a majority of the Nassau, Suffolk and, and New York City; however, a drive time fee may be applicable to locations that are not typically covered in addition to any tolls which may be incurred.
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What if I need to cancel?There is no cancellation fee if you notify us the day before the shoot. Same day cancellation fees are as follows: Photography: Same day cancellation for daytime shoots: $50 Same day cancellation for dusk shoots: $100 Same day cancellation for aerial shoots: $50 Video: Same day cancellation for daytime video shoots: $50 Same day cancellation for dusk video shoots: $125 3D Interactive Matterport Tour: Same day cancellation for 3D Interactive Matterport Tours: $100
Preparing your home to be photographed
General: Tips for all areas in the home.
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THOROUGHLY CLEAN WHOLE HOUSE (VACUUM CARPET, MOP HARD FLOORS, CLEAN COUNTERTOPS, CLEAN WINDOWS)
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TURN ALL OVERHEAD LIGHTS AND LAMPS ON
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REPLACE ALL BURNED OUT LIGHT BULBS
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USE BULBS OF THE SAME TEMPERATURE (ALL INCANDESCENT OR ALL COMPACT FLUORESCENT)
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TURN ALL CEILING FANS OFF
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TURN ALL TVS OFF
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TURN ALL COMPUTER SCREENS OFF
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OPEN BLINDS/WINDOW TREATMENTS TO LET IN OUTSIDE LIGHT
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REMOVE PERSONAL PHOTOGRAPHS (OR REPLACE WITH GENERAL LANDSCAPE/OBJECT PHOTOGRAPHS)
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MAKE ALL BEDS
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REMOVE SMALL FLOOR RUGS TO REVEAL ACTUAL FLOORING
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PLACE ALL SHOES/JACKETS IN CLOSETS
Exterior: Create "Curb Appeal" to sell your home.
Front Exterior:
Back Yard:
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CLEAN PORCH, TIDY UP OUTDOOR TABLES/CHAIRS/CUSHIONS
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PILLOWS/CUSHIONS SHOULD BE FRESH, NOT FADED
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CLEAR OUT KID'S TOYS, BALLS, FRISBEES, ETC.
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CLEAN POOL
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REMOVE POOL VACUUM/CLEANER HOSE
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HIDE POOL CLEANING SUPPLIES
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TURN ON POOL FOUNTAINS/WATER FEATURES
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REMOVE VISIBLE WATER HOSES
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REMOVE TRASH CANS
Interior: The focal point of the home.
Kitchen
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CLEAR COUNTERTOPS COMPLETELY. NO KNIFE BLOCKS, BAKING SUPPLIES, MAIL, ETC.
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LEAVE OUT MAX OF ONE SMALL APPLIANCE (EX. COFFEE MAKER)
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CLEAR OUTSIDE OF REFRIGERATOR OF MAGNETS, PAPERS, PHOTOS, ETC.
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HIDE GARBAGE CANS IN PANTRY OR CLOSET.
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REMOVE DISHES FROM SINK, PLACE IN DISHWASHER.
Dining room/Table
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CLEAR TABLE, DUST AND POLISH THE TABLE TOP
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USE DECORATIVE PLACE SETTING IF AVAILABLE
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FEATURE ONE CENTER PIECE SUCH AS A BOUQUET OF FLOWERS
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STRAIGHTEN ALL CHAIRS AND SPACE THEM EVENLY
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REMOVE CHILD SEATS/BOOSTER CHAIRS
Living Room
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REMOVE STACKS OF MAGAZINES, PAPERS, MAIL, ETC.
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DE-CLUTTER FIREPLACE MANTEL/HEARTH (NO MORE THAN 5 ITEMS, INCLUDING ART)
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CLEAN INTERIOR OF FIREPLACE AND RE-PAINT IF NEEDED
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FLUFF AND ARRANGE FURNITURE PILLOWS
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REMOVE KID'S TOYS
Bedrooms
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MAKE BED, INCLUDING DECORATIVE PILLOWS/SHAMS IF AVAILABLE
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PRESS BED LINENS AND BED SKIRTS
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CLEAR NIGHTSTANDS OF ALL PERSONAL ITEMS
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STORE AWAY PHONE/TABLET CHARGING CABLES
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REMOVE ALL CLUTTER FROM TOP OF DRESSERS
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REMOVE FAMILY PHOTOS FROM WALLS
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CLEAN UNDER BED, REMOVING ITEMS THAT MAY SHOW IN THE PHOTOS
Bathrooms
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CLEAR COUNTERTOPS COMPLETELY. NO SOAP, TOOTHBRUSHES, MEDICATIONS, DEODORANT, ETC.
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PUT TOILET SEATS DOWN
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CLOSE CLOSET DOORS
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REMOVE SHAMPOO, SOAP, LOOFAHS, ETC. FROM SHOWERS AND TUBS
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REMOVE DIRTY TOWELS - LEAVE OUT ONLY NEW, UNUSED TOWELS
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REMOVE FLOOR MATS
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CLOSE GARAGE DOORS
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REMOVE CARS FROM DRIVEWAY AND FRONT OF HOME
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CLEAN UP LANDSCAPING (MOW, TRIM SHRUBS, CLEAR LEAVES)
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REMOVE EMPTY PLANTERS
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USE BROOM TO REMOVE COBWEBS FROM EAVES AND DOOR FRAMES
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REMOVE VISIBLE WATER HOSES
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REMOVE TRASH CANS
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REMOVE TOYS, SPORTS BALLS, BASKETBALL GOALS, SOCCER GOALS, ETC.